Privacy Policy

ARTICLE 1: PREAMBLE

This privacy policy aims to inform users of the website ovataops.com about:

• How their personal data is collected;
• Their rights regarding this data;
• The identity of the data controller responsible for collecting and processing personal data;
• The recipients of this personal data;
• The website's cookie policy.

This policy complements the legal notice and the general terms of use.

ARTICLE 2: GENERAL PRINCIPLES

In accordance with Article 5 of the GDPR (European Regulation 2016/679), personal data must be:

• Processed lawfully, fairly and transparently;
• Collected for legitimate purposes;
• Adequate, relevant and limited;
• Accurate and up to date;
• Kept for the necessary duration;
• Protected against unauthorized or accidental access.

Processing is lawful if one of the following conditions is met:

• Explicit consent;
• Performance of a contract;
• Compliance with a legal obligation;
• Protection of vital interests;
• Public interest mission;
• Legitimate interests of the data controller.

ARTICLE 3: DATA COLLECTED

3.1 Data collected

• First and last name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Contact form content
• Appointment booking data via Calendly
• IP address, browser, device

Purposes:

• Responding to contact requests or quotes
• Appointment scheduling
• Improving user experience
• Website security

3.2 Collection methods

Automatic collection via navigation:

• IP address
• Browser, OS, device
• Pages visited, duration, date/time

Collection during user interactions:

• Forms: name, email, message
• Calendly: name, email, optional information
• Cookie consent

Retention period: 3 years from the last interaction.

3.3 Hosting

The site is hosted by OVHcloud – 2 rue Kellermann, 59100 Roubaix, France – www.ovhcloud.com

3.4 Transmission to third parties

Data may be shared with:

• Calendly (appointments)
• Google Workspace (email & files)
• OVHcloud (hosting)

3.5 Cookie policy

Cookies used for:

• Statistics via Google Analytics
• Navigation improvement

You can manage cookies through your browser settings.

ARTICLE 4: DATA CONTROLLER & DPO

4.1 Data controller

Ovata Ops – Sabine Lutetia DA SILVA
37 rue François Arago, 93100 Montreuil, France
Email: sabine@ovataops.com
Phone: +33 6 52 90 15 32

4.2 Data Protection Officer

No mandatory DPO for a micro-enterprise. For any questions, contact: sabine@ovataops.com

In case of non-compliance, you can contact the CNIL.

ARTICLE 5: USER RIGHTS

In accordance with the GDPR, you have the following rights:

• Access, rectification, deletion
• Data portability
• Restriction or objection to processing
• Non-automated decision making
• Define the fate of your data after your death
• Complaint to the CNIL

To exercise your rights, contact: Ovata Ops, 37 rue François Arago, 93100 Montreuil, France or by email at sabine@ovataops.com

ARTICLE 6: MODIFICATIONS

This policy may be modified at any time to comply with regulations.

Current version published on July 4, 2025 – last updated on July 4, 2025.